HR Handbook-The Gustavo Meza Pérez. Orientation and Onboarding 1 “Armstrong and Mitchell have provided a comprehensive and concise. Read The Essential HR Handbook by Sharon Armstrong, Barbara Mitchell for free with a 30 day free trial. Read unlimited* books and audiobooks on the web. [PDF] Download The Essential HR Handbook: A Quick and Handy Resource for Any Manager or HR Professional Ebook READ ONLINE. The Essential HR Handbook: A Quick and Handy Resource for Any Manager or HR Professional to download this book the link is on the last page. The Essential Hr.

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The Essential HR Handbook book. Read 10 reviews from the world's largest community for readers. Whether you are a newly promoted manager, a seasoned . Editorial Reviews. About the Author. Sharon Armstrong began her career in human resources in as a recruiter/trainer in a large Manhattan law firm. Whether you are a newly promoted manager, a seasoned business owner, or a human resources professional, knowing the ins and outs of dealing with HR.

In order to know how to handle some situations, subordinates may request or appeal for the formulation of specific policies. On the basis of description[ edit ] On the basis of description, policies may be general or specific. General Policies - These policies do not relate to any specific issue in particular. General policies are formulated by an organization's leadership team.

This kind of policies is called 'general' because they do not relate to any specific issue in particular. Specific Policies - These policies are related to specific issues like staffing , compensation , collective bargaining etc.

Specific policies must confirm to the pattern laid down by the general policies. Advantages[ edit ] The following advantages are achieved by setting up HR policies: [11] They help managers at various levels of decision making to make decisions without consulting their superiors.

Subordinates are more willing to accept responsibility because policies indicate what is expected of them and they can quote a written policy to justify their actions. They ensure long term welfare of employees and makes for a good employer-employee relationship as favoritism and discrimination are reduced. Well-established policies ensure uniform and consistent treatment of all employees throughout the organization.

They lay down the guidelines pursued in the organization and thereby minimizes the personal bias of managers. They ensure prompt action for taking decisions because the policies serve as standards to be followed. They prevent the wastage of time and energy involved in repeated analyses for solving problems of a similar nature. They establish consistency in the application of the policies over a period of time so that each one in the organization gets a fair and just treatment.

Employees know what action to expect in circumstances covered by the policies. Policies set patterns of behavior and permit employees to work more confidently. The following factors will influence the HR policies of an organization: Laws of the country[ edit ] The various labour laws and legislation pertaining to labour have to be taken into consideration. Log In Sign Up. HR Handbook-The Essential. A must read for managers, small business owners, and individuals new to the HR profession.

From the perspective of both historical and emerging trends, they succinctly present a pragmatic and uncomplicated explanation of why and how these issues are essential to business success. Among the many nuggets they offer are numerous, practical and proven ways to safely say what needs to be said in employee conversations, interviews, and evaluations.

Even this old dog learned some new tricks! And a strong manager should be keeping the points in The Essential HR Handbook front and center in their leadership of people!

This is a great straight-forward resource for any desktop! This is a handy reference for anyone trying to be an effective manager of people. If nothing else, be sure to read Chapter 12 and know the challenges for the future.

It covers the essential considerations in the field in a well- written, authoritative and yet very readable style. It offers great examples, useful templates, provocative questions and all the data that an HR person might want to have at their fingertips.

It is easy to read and gets the reader to the main point quickly and easily. The appendix is superb. A must have for your shelf. This book spells out practical approaches to the criti- cal issues faced by leaders to effectively manage a fast-changing workforce. It is a must-read for all managers, not just HR professionals.

1. Strategic Management

This handbook succinctly lays out the key prin- ciples and protections that every Human Resource professional needs to know and put in place. Coleman, Esq. This hand- book provides extremely useful information on all facets of human resources and the sample documents from applications through exit in- terviews are especially helpful.

Not only do the authors address the fundamentals nec- essary to support a growing organization, but they walk you through the importance and process of defining a strategic human resource plan.

It has become an inherent part of every process and priority that enable an organization to achieve its goals. Armstrong and Mitchell have transformed years of mean- ingful experience into one practical, comprehensive work.

Full [PDF] Downlaod The Essential HR Handbook: A Quick and Handy Resource for Any Manager or HR

The Essential HR Handbook is a nonpareil; it clearly specifies the core elements of human resource management that help lead organizations to sustained success.

Kitson, senior vice president, chief human resources of- ficer, First Banks, Inc. Not only is this a comprehensive guide to every- thing an HR professional needs to know, but the samples contained at the end of almost every chapter and the appendix loaded with every tool necessary, made me think I had hit the mother lode.

The sample forms alone make it a valuable desk reference. This comprehensive overview is a one-stop guide for man- agers who want to create a productive and legally compliant workplace using time-tested HR techniques. Every manager needs a copy!

This book may not be reproduced, in whole or in part, in any form or by any means electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system now known or hereafter invented, without written permission from the publisher, The Career Press.

The Career Press, Inc.

ISBN 1. Personnel management. Mitchell, Barbara, — II. A Scott, who taught me the true meaning of perseverance. There are many folks behind the scenes who helped us, so there are some thank yous due.

Three major heroes were Anne Goodfriend, who skillfully and kindly edited our thoughts and words while remaining calm through- out; Susan Devereaux, who put the final manuscript together in her typical and wonderful professional way; and Joyce Oliner, who went above and beyond with some important critiques and sugges- tions. Another significant and special friend was Mike Strand, who contributed two important chapters without breaking a sweat.

More shout-outs go to: And finally, two special thanks to our literary agent, Marilyn Allen, for getting us started on this journey, and to our Career Press editor and formatter, Gina Talucci, for gently bringing the book to completion, thereby ending the journey. A02 Dedi. Strategic Planning and Mission Statements 15 Chapter 2: Optimal Staffing 27 Chapter 3: Orientation and Onboarding 44 Chapter 4: Training and Development 49 Chapter 5: Useful Performance Evaluations 62 Chapter 6: Benefits 77 Chapter 7: Compensation 94 A03 Contents.

Employee Relations Chapter 9: Legal Considerations Chapter Managing a Diverse Workforce Chapter Technology Chapter John Ivancevich, in his book Human Resource Management, tells us that, with the Industrial Revo- lution of the late 18th and early 19th centuries, how- ever, everything changed: A new 11 A04 Intro.

Conflict grew between bosses and employees, and as busi- nesses expanded they established new departments to deal with issues in the workplace. During the s and s, personnel departments began appearing to address hiring, firing, and the con- flicts that occurred in between. They know that, without good people management, nothing else matters.

Today, leaders of successful organizations understand the im- portance of good human resources principles and practices for maintaining a healthy business: They expect their managers to inte- grate good human resources management into their day-to-day work. They have to be open to not only learning new things, but also to incorporating those things in their everyday approach to work. These two behav- iors are among the most critical for honing managerial skills. A04 Intro. HR tools and techniques draw on a wide and grow- ing body of knowledge and requirements.

It is the process of acquiring, training, appraising, and compensating employees while attending to their concerns about labor relations, health and safety, and fairness. It provides practical information, tools, and techniques to help man- agers and HR professionals excel.

Successful management of resources depends on 15 B01 Ch 1. Organizational resources include intellectual capital, products, and financial capital, but the most important resource of all is hu- man capital—the people who make it all happen. And because most organizations spend the largest percentage of their dollars on their labor force, firms that align their people strategies with their organi- zational ones are the most successful.

It all starts with deciding what the organiza- tion wants to achieve throughout a reasonable period of time. Developing a strategic plan The most enlightened organizations include human resources HR in the development of the strategic plan, so that the human resources plan can link directly to the strategic plan discussed later in this chapter. The typical approach to strategic planning is a three-step process: Establish why the organization exists, its mission. B01 Ch 1. Establish what needs to be done—and what needs to be done differently—to reach the stated objectives.

Crafting a mission statement Organizational strategy consists of concisely, clearly, and care- fully communicating to everyone in the organization where the com- pany is headed, which is the first step in creating a mission statement. This document describes what the organization is today, and what it values, in succinct and measurable terms.

See the end of this chapter for an example: The Wegmans declaration clearly states what the company val- ues in its employees and articulates its primary goal: Elements of a Mission Statement Mission statements should be succinct and easy for em- ployees, customers, and the general public to understand.

Here are some sample questions: Were all your elements completed? If not, why? How could you have prevented that? Is that good or bad? What could have made them more accurate? How often will you monitor progress? After answering these questions, you can decide how the or- ganization will capitalize on its strengths, eliminate or minimize its weaknesses, exploit opportunities, and defend against threats.

Putting your plan in motion If the organization sets out a good strategic direction and sets goals and measurements to ensure the goals are met, it can envi- sion its future.

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But after the vision is set forth, nothing will happen without an implementation strategy. This is where responsibilities are deter- mined and accountabilities defined. A time line should be created, and milestone reviews should be scheduled, so that the strategic plan is constantly in front of the leadership and discussed at staff meetings.

The time line should be reviewed and updated in order to keep it as current as possible. Employees need to know where their organization is headed, and how the work they do fits into the plan. Once the strategic areas that will affect employees are identi- fied, the planners need to determine whether the organization lacks any resources that will prevent HR from fully participating.

For example, the organization may not have developed a robust ben- efits package yet, inhibiting its ability to compete for the talent it needs. It is at this point in the process that HR issues—a critical ele- ment in the strategic plan—really come into play. Organizations that involve HR in the strategic planning process soon learn that issues about people have an affect on nearly every organizational activity.

For example, if the plan calls for building a new manufacturing facility in South America, it is probably HR that will need to re- search labor markets and union activity in different countries, look at compensation plans, investigate the process for obtaining work permits and visas for U. This involves looking at the current workforce in depth and asking questions such as: Once these questions are answered, HR can begin to address how gaps can be filled.

For example, if the strategy involves in- creasing the number of technical employees in a particular depart- ment, some solutions might be: If the choice is to hire new employees, the organization needs to plan how to assimilate them into the workplace culture and en- sure a smooth transition. Linking HR and the organization A typical criticism of HR professionals is that they do not un- derstand the businesses in which they work. Studying business plans, strategic plans, annual reports, and other written documents is one of the best ways to do this; so is networking with others in the organization.

Some successful HR people say that when they join a new firm, they make a list of people they want to meet, then start asking them to lunch or coffee.

Possible questions can include: Ideally, you will be asked to share your background and goals as well. It is critical for people in the HR function, whether they are full-time HR professionals or managers who bear HR responsibili- ties, to learn the language of the organization and participate in discussions about overall strategy. This may take some time to de- velop, but it is extremely important in order to link the people issues to the rest of the corporate strategy.

HR people need access to information about changes in em- ployment laws and government regulations. The organization also has local chapters, most of which meet monthly for professional development programs and networking. Main message for managers Organizations need to set a strategic direction to know where they are headed and how they are going to get there.

HR manag- ers, along with amanagers of other departments, should be key players in defining the strategic plan. Anyone who has responsibility for HR in an organization needs to understand the business the company is in and be able to speak the language of that business. Wegmans, grocery store chain—What We Believe1 At Wegmans, we believe that good people, working toward a common goal, can accomplish anything they set out to do.

In this spirit, we set our goal to be the very best at serving the needs of our customers. Every action we take should be made with this in mind. We also believe that we can achieve our goal only if we fulfill the needs of our own people. In addition, it provides capacity- building assistance to its affiliates who work at the state and local level to advance opportunities for individuals and families.

We exist to be a real estate services corporation that is profitable through continued growth and diversity. Integrity is of utmost importance. The National Association of Federal Credit Unions is a direct membership association committed to advancing the credit union community through its relentless focus on membership value in representing, assisting, educating, and informing its member credit unions and their key audiences.

As a trusted advisor, Helios HR provides its clients a com- petitive advantage: The mission of the Optical Society of America OSA is to promote the generation, application, and archiving of knowledge in optics and photonics and to disseminate this knowledge worldwide. The purposes of the Society are scientific, technical, and educa- tional. Founded in , OSA brings together optics and photonics scientists, engineers, educators, technicians, and business leaders. OSA is dedicated to providing its members and the scientific com- munity with educational resources that support technical and pro- fessional development.

OSA publications, events, and services help to advance the science of light by addressing the ongoing need for shared knowledge and innovation. Farmington Country Club is a traditional, family-oriented private club with a proud history, rich traditions, and commitment to the customs of Southern hospitality and gracious living. As the pre- mier, full-service private club in central Virginia, Farmington shall provide excellent facilities, programs, and services to serve the so- cial, athletic, and recreational needs of its members, their families, and their guests.

In the delivery of career management and leadership development coaching and training, WHG is committed to assisting clients understand and communicate current realities; assess strengths and potential ob- stacles to success; clarify goals; and develop and implement effec- tive plans for goal attainment.

Done well, it can build a hard- working, loyal staff and help grow your busi- ness; done poorly, it can increase turnover and stunt your staff.

Finding applicants It used to be simple: To stay competitive and attract appli- cants, you may also need to participate in job fairs, recruit at local colleges or trade schools, run ads on the radio, or hold open houses at your workplace.

Full [PDF] Downlaod The Essential HR Handbook: A Quick and Handy Resource for Any Manager or HR

When you advertise or post a position, it is important to stress the benefits of working for your organization. Another critical ele- ment is setting your company apart from all the others that are hiring for the same type of position: What can you tell job seekers that will excite them enough to contact your organization? Of course include the job requirements and what is expected of the chosen applicant, state the date by which applications must be received, and always provide multiple ways for applicants to contact your organization, including online applications, a fax number, and a street address to send a paper application.

One of the best and the most cost-effective sources for appli- cants is an employee referral program. Employee referral programs can range from a simple e-mail asking all employees to refer friends, to contests with cash awards or prizes for employees whose referrals are hired. If you use a recruitment agency, it can design a program to meet your needs.

Top companies stay in touch with such employees and keep them connected to the organization by sending them announce- ments of new clients or awards. Then, when the time is right, they invite them back. When boomerangs return, they come with new skill sets and, typically, renewed commitment to the organization.

B02 Ch 2. Reference provided by: Dates of employment: General responsibilities: Relationship to applicant: We are considering hiring [name] for [position] in [organiza- tion]. How well do you think he [or she] will do in that position? Please discuss how the applicant worked with others in your organization.

Why did [name] leave your organization? Is he [or she] eligible for rehire? Thank you for your time and comments. Many organizations require that all requests for employ- ment information be directed to the HR department or to a desig- nated individual.

Generally, the only information those companies release is factual, such as date of hire, title, or length of service. Reviewing resumes When the resumes start pouring in, be prepared with a plan for determining whom to interview. First, have a thorough understand- ing of the position: Identify specifically what you want the new employee to do and the results you want him or her to achieve.

Determine which elements of performance or behavior—such as teamwork, reliability, and tolerance—are critical in this job, and what skills, abilities, and knowledge the successful applicant must have.

If your list of requirements is long, prioritize them. Focus your screening interview on determining whether the applicant has the basic skills for the position and is within your salary range. Be sensitive to this. Here is a sample tele- phone screening form: Telephone Screen Form Position: Does not meet requirements Meets minimum requirements Exceeds requirements Technical skills: Does not meet requirements Meets minimum requirements Exceeds requirements B02 Ch 2. Does not meet requirements Meets minimum requirements Exceeds requirements Salary requirements: Below position range Within position range Exceeds position range Recommendation: It is extremely important to treat applicants courteously so they feel B02 Ch 2.

Try to create goodwill for your company regardless of the outcome. But we can reduce the risk of doing that with behavioral interviewing, a systematic, analytical, and objective technique. A behavioral interview is carefully planned and based on the job and its outcomes, according to the principle that past perfor- mance is the best indicator of future behavior. Specifically, it as- sumes that the way a job applicant has used his or her skills in the past will predict how he or she will use them in a new job.

They also will help you determine whether the appli- cant will fit into your work environment. Those good questions will often start with: How did you react? See Chapter 9. Ability to work under pressure 3 Describe a situation in which you were required to work under pressure and how you reacted. How did you learn to do it? Accomplishments 3 Describe your three greatest accomplishments on the job.

What made it so satisfying? How did you handle them? Challenging situations 3 Describe a situation when you faced a challenge and how you met it. Communication skills 3 Talk about a time when you had to communicate ver- bally to get an important point across, and tell me how you did it.Thank you for your time and comments. First, Break All the Rules: The following factors will influence the HR policies of an organization: Laws of the country[ edit ] The various labour laws and legislation pertaining to labour have to be taken into consideration.

Refresh and try again. National Business Education Association, Sirota, David, et al. Return to Book Page. To stay competitive and attract appli- cants, you may also need to participate in job fairs, recruit at local colleges or trade schools, run ads on the radio, or hold open houses at your workplace.

Since launching Sharon Armstrong and Associ- ates in , she has consulted with many large cor- porations and small businesses.

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